Hospitality Manager

🏨 Hospitality Manager – Zenia & Chill

Location: Vikhroli / Powai, Mumbai

Company: Zenia & Chill (by Zenia Hospitality)

About Us:

Zenia & Chill is a design-led hospitality brand creating themed Airbnbs, serviced apartments, and event-friendly villas across Mumbai. Our spaces blend comfort, design, and storytelling — redefining modern hospitality.

Role Overview:

We’re looking for a hands-on, passionate Hospitality Manager to oversee guest experiences, operations, and property management across multiple Zenia & Chill stays.

Responsibilities:

Ensure seamless check-ins, guest satisfaction, and 5-star experiences

Supervise housekeeping, maintenance, and property upkeep

Coordinate with vendors and on-site staff

Manage bookings, listings, and guest communication on Airbnb, MMT, etc.

Handle complaints, emergencies, and daily reports

Support events and brand shoots at the villas

Requirements:

2+ years’ experience in hospitality or serviced apartments

Strong communication and people management skills

Tech-savvy (Airbnb, Excel, WhatsApp Business, etc.)

Professional, reliable, and guest-focused attitude

Perks:

Work directly with the founder

Exposure to design-led hospitality & themed projects

Growth opportunities within Zenia’s expanding portfolio

Salary: Based on experience and performance