Housekeeping Supervisor

Haldiram's is hiring for Housekeeping supervisor for Mumbai location.

Please find blow Job Description – Housekeeping Supervisor

Job Description – Housekeeping Supervisor

Position: Housekeeping Supervisor

Department: Operations / Facility Management

Location: Mumbai Central / Western / Harbour line

Reporting To: Cluster Manager

1. Role Overview

The Housekeeping Supervisor is responsible for supervising the housekeeping team, ensuring cleanliness, hygiene, and maintenance standards of the store/outlet/office area.

The role ensures smooth daily operations and trains staff for quality service, safety, and compliance.

2. Key Responsibilities

A. Daily Operations

• Supervise and monitor housekeeping staff activities and ensure assigned areas are cleaned as per standards.
• Conduct routine inspections of washrooms, dining area, kitchen, lobby, storage rooms, and surrounding premises.
• Maintain cleanliness schedules and checklists.

B. Staff Supervision & Training

• Prepare daily duty rosters and assign tasks to the housekeeping team.
• Train new and existing staff on cleaning techniques, chemical usage, safety norms, and equipment handling.
• Monitor staff punctuality, grooming, and discipline.

C. Hygiene & Safety

• Ensure compliance with hygiene standards as per FSSAI/safety guidelines (if applicable).
• Maintain proper usage and storage of cleaning chemicals and equipment.
• Report any safety hazards or repair needs to the concerned department.

D. Inventory & Documentation

• Maintain stock of cleaning supplies, equipment, and materials.
• Raise requisitions and follow up for replenishment.
• Ensure all checklists, registers, and reports are updated daily.

E. Coordination & Communication

• Coordinate with operations, maintenance, and admin teams for smooth workflow.
• Handle customer/staff complaints related to cleanliness and take corrective action.
• Assist management during inspections, audits, and special events.

3. Required Skills & Competencies

• Strong leadership and team management skills.
• Knowledge of housekeeping operations, chemicals, equipment, and standards.
• Good communication and interpersonal skills.
• Ability to handle pressure during peak hours.
• Attention to detail and problem-solving ability

4. Qualifications & Experience

• Minimum 12th / Graduation preferred.
• 2–4 years of housekeeping experience; at least 1 year in a supervisory role.
• Experience in QSR/restaurant/hotel/hospitality/retail preferred.

5. Work Conditions

• Rotational shifts, weekend/holiday working as per business needs.
• Must be physically fit to supervise and assist housekeeping activities when required.