Inside Sales Executive

Location- Goregaon (E)

What will you do?

•Handling inbound and outbound calls from Institutes / Customers / Franchise Channel Partner (FCP) and creating leads for the sales team.

•Sending E-mails to the Institutions / Customers / Franchise Channel Partner (FCP) to create lead and maintaining MIS.

•Coordinating with Institution / Customer / Franchise Channel Partner (FCP) regarding online loan application journey for smooth processing till disbursal.

•Identify Institutions / Customers’ / Franchise Channel Partner (FCP) needs and fulfilling them with our products or services.

•Handle Institution / Customers’ / Franchise Channel Partner (FCP) requests/inquiries related to their Empanelment/Loan application process, products & services in a professional manner & serve all customers regardless of segment up to the level of their full satisfaction.

•Understanding key customer individual needs and addressing these and meeting with managers in the organization to plan strategically.

•Activating existing empaneled Institute’s / Franchise Channel Partner (FCP) with regular calls and encouraging them to source fresh business i.e. Customer/Institution.

•Training Institute team members / Franchise Channel Partner on customer loan application journey.