Job Role

Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage.

Key Deliverables:

·      Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls , and with walk in clients ;

·      Work with these leads to convert into business for company’s software and services.

·      Create suitable quotes, Follow ups and Negotiations as required.

·      Generates revenue by soliciting and obtaining purchase orders.

·      Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services.

·      Co-ordination with different internal departments.

Key Skills:

·      Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred.

·      Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills.

·      Familiarity with Negotiations & other sales tactics.

·      Competency in Microsoft applications including word, excel, and outlook.

·      Business goal oriented, ability to achieve business targets consistently.

·      Uphold standards of self-motivation, time management to perform multi task and remain calm under pressure.