International Chat Process Executive

Job Description

International Customer Support Executive Chat process

Location: Malad / Goregaon

Shift: International (Night Shifts)

Working Days: 5 days a week, 2 rotational week-offs

Transport: One-way cab facility provided

Salary: Up to ₹5.5 LPA

Role & responsibilities

·        Handle customer queries via voice and non-voice channels.

·        Provide accurate information and resolve issues effectively.

·        Maintain professional communication with clients across international markets.

·        Ensure customer satisfaction and adhere to process guidelines.

Requirements:

·        Good English communication skills (spoken & written).

·        Freshers are welcome; training will be provided.

·        Willingness to work in international shift timings.

·        Positive attitude and customer-centric approach.

·        Minimum 6 months experience in International Chat Process

·        Strong communication skills (written English)

·        Ability to handle customer queries efficiently

Contact

HR Janhavi,

8451087856.

janhavi.sonawane@techmahindra.com