International Customer Support Executive

Vibrantzz Management Services

Mumbai/Bombay

₹18,000 - ₹75,000 monthly*

Fixed

18000 - ₹60000

Average Incentives*

15,000

Earning Potential

75,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

14 applicants

Benefits include: Overtime Pay, Joining Bonus, Travel Allowance (TA), Flexible Working Hours, 5 working days, One-way cab

Job Description

We are hiring Customer Service Executives to manage customer interactions and deliver a high-quality service experience. The role involves handling queries, resolving issues, and maintaining customer satisfaction across calls.


Responsibilities:


  • Handle inbound/outbound calls, chats, or emails professionally
  • Resolve customer queries and complaints efficiently
  • Provide accurate product/service information
  • Maintain records of customer interactions
  • Achieve daily productivity and quality targets
  • Ensure excellent customer satisfaction


Requirements:


  • Good communication skills (English required for international process)
  • Basic computer knowledge
  • Ability to work in rotational shifts
  • Strong problem-solving skills
  • Freshers & experienced candidates can apply


Preferred Skills:

  • Customer Handling
  • Active Listening
  • Communication & Interpersonal Skills
  • Time Management


Benefits:

  • Attractive salary + incentives
  • 5 days working (if applicable)
  • Growth opportunities
  • Training provided

Contact- Shreya 9987502996/ vibrantzz.shreya@gmail.com

Job role

Work location

Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Good Communication Skills, Customer satisfaction, Typing speed, Active listening, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Vibrantzz Management Services

Address

Mumbai, Maharashtra, India

Job posted by Vibrantzz Management Services

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