International Customer Support Executive

Job Title: Customer Support Executive

Job Description:

We are looking for a Customer Support Executive to handle customer queries and provide timely assistance. The role involves responding to customer calls, chats, or emails, resolving issues efficiently, and ensuring customer satisfaction.

Key Responsibilities:

• Handle customers' queries through phone, chat, or email
• Provide accurate information about products and services
• Resolve customer complaints in a polite and professional manner
• Maintain records of customer interactions
• Collaborate with internal teams to ensure smooth issue resolution

Requirements:

• HSC with 6 months of experience OR Graduate freshers
• Good communication skills (verbal & written)
• Basic computer knowledge
• Problem-solving attitude
• Ability to work in rotational shifts

Qualification:

• Minimum: 12th Pass / Graduate (any stream)

Hiring Boundary:

• Mira Road - Churchgate
• Thane - CST
• Vashi - CST

Contact Details:

Sakshi : 7304282210 OR sakshi.shigvan@teleperformancedibs.com