International Customer Support Executive ( UK/US/AUS)

Job Description:

We are hiring Customer Service Executives for leading International BPO processes. This role involves handling customer interactions for global clients across UK, US, and AUS. Openings are available for both voice and non-voice processes. Freshers and experienced candidates are welcome to apply.

Job Responsibilities:

• Handle customer queries via calls, emails, or chat professionally
• Provide accurate information and effective solutions to international customers
• Maintain high standards of customer satisfaction and service quality
• Follow company policies and process guidelines
• Update customer records and document interactions accurately
• Meet daily performance and quality targets

Skills & Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving and active listening abilities
• Basic computer knowledge and typing skills
• Ability to work in rotational shifts
• Customer-focused approach with attention to detail

Eligibility:

• HSC / Graduate (Freshers and experienced candidates welcome)
• Prior customer service or BPO experience is an advantage but not mandatory

Work Environment:

• Fast-paced, team-oriented work culture
• Training and support provided
• Growth-oriented career opportunities

Benefits:

• Competitive salary and performance incentives
• Paid training and onboarding
• PF, ESI, and other benefits as per company policy
• Career growth and learning opportunities

Shift Details:

• UK / US / AUS Shifts
• 5 Days working with 2 rotational week offs (as per process)

Job Location:

• Malad
• Andheri East
• Thane
• Airoli
• Ghansoli
• Bhayander
• Vikhroli

Salary & Benefits:

• ₹18,000 to ₹55,000 per month
• Salary based on experience, communication skills, and last drawn CTC
• Performance incentives & bonuses
• Paid training & career growth opportunities
• PF, ESI, and other company benefits (as applicable)

Eligibility Criteria:

• HSC / Graduate (Freshers & Experienced both can apply)
• Good to excellent English communication skills
• Willingness to work in international shifts
• Customer-focused attitude and problem-solving skills

Why Join Us:

• Work with top international brands
• Multiple locations across Mumbai & Navi Mumbai
• Fast hiring process
• Excellent growth and learning opportunities

Contact- Call or Whatsapp HR Rohit 8652863281

Drop me your CV on rohit.vibrantzz@gmail.com