International Voice Process Agent
Nonagon Executive Research
International Voice Process Agent
Nonagon Executive Research
Malad West, Mumbai/Bombay
₹35,000 - ₹45,000 monthly
Fixed
₹35000 - ₹45000
Earning Potential
₹45,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
4 applicants
Benefits include: PF, Health Insurance, 5 working days
Job Description
Role: Client Relations Executive
Department: Client Relations
Experience Required: Min 1 year and above
Working Days: 5 Days (Any 2 rotational week-off)
Shift Timings: Rotational Timings
Location: On-site – Goregaon, Mumbai
Salary Range: 4.2L to 4.8L
Job Overview :
The International Client Service Executive will be responsible for managing and nurturing relationships with global clients, ensuring top-quality service delivery, and maintaining service-level agreements (SLAs).
Job Description: (International Client Service Executive):
Handling client through Email/call.
Act as POC to client account management Maintain SLA according to client needs and objectives Building new business relationships internationally.
Develop a trusted advisor relationship within key account clients.
Upselling and cross-selling products or services.
Coordinate internally with cross-functional teams to ensure seamless service delivery.
Qualifications and Skills:
Any Graduate Good Written and Verbal English Proficiency in MS Office tools and CRM software Halo
Job role
Work location
Chincholi Phatak, Malad West, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Customer service, Blended process, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 38 years
Gender
Female
About company
Name
Nonagon Executive Research
Address
Chincholi Phatak, Malad West, Mumbai, Maharashtra, India
Job posted by Nonagon Executive Research
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