International Voice Process Executive- Telecom

Now Hiring – International Telecom Voice Process

Step into a dynamic customer service role with a Global telecom process. This opportunity is ideal for candidates who are passionate about communication, problem-solving, and delivering excellent customer experiences.

Job Location

Vikhroli, Mumbai

Role Overview

You will be responsible for handling inbound customer calls and resolving queries related to telecom services. The role requires strong communication skills, active listening, and the ability to provide quick and effective solutions.

Key Responsibilities

• Handle customer interactions over calls in a professional manner
• Resolve queries related to telecom services, billing, and account issues
• Ensure high levels of customer satisfaction and first-call resolution
• Maintain accurate records of customer interactions
• Follow company guidelines and quality standards

Salary and Benefits

• Salary up to 7 LPA based on last drawn salary and experience
• Performance-based growth and internal opportunities
• One-side transportation facility provided
• Stable 5-day working schedule with rotational offs

Shift Timings

• US Shift: Between 5:30 PM to 9:30 AM (any 9.5-hour shift)
• UK Shift: Between 9:30 AM to 2:00 AM (any 9.5-hour shift)

Eligibility Criteria

• Graduate or experienced candidates preferred
• Excellent verbal communication skills in English
• Prior experience in BPO or customer service is an advantage
• Comfortable working in rotational shifts
• All Experience and Educational Documents Mandatory

Why Join

• Work with an international telecom process
• Professional and growth-oriented work environment
• Opportunity to enhance communication and customer handling skills
• Fast-track career growth for high performers

How to Apply:

 Call or WhatsApp on Trupti Barthwal- 8104026452