Jewellery Consultant

Job Description

Eligibility Criteria

Education, Certificate

(Relevant education, achievement &

certification)

Any bachelor degree is mandatory

MS Office certification / part of curriculum

Knowledge

(knowledge gained in the past relevant to this

requirement)

Knowledge in front-end retail operations

Selling & customer service

Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver

will be an added advantage

Skills

(Specific job skills required for this job)

Communication - Excellent verbal communication in

English(Mandatory) & regional language.

Basic computer operating knowledge

E-mail communication

Basic

knowledge of ‘Point of Sale’ system (POS)

Experience

(Specific type or amount of experience)

1 - 3 years of relevant experience in front-end retail

operations. Preferably with an established Retail Brand

Freshers with high level of communication skills and attitude to

serve customers

Suitability Criteria

Success Behaviors

(Traits like interpersonal skills etc.)

Enthusiastic

Selling(Passion to Sell)

Interpersonal Skills

Influencing

Analytical

Pressure Tolerance

People oriented

Strong Team Player

Warmth / empathy

Organized

Willing to take Ownership

Willingness to Learn

Well groomed

Willingness

(Preference / Values / other requirements)

Job location - Across India

Ability to work as per Brand guidelines and set schedules.

Extended working hours during weekends, Festivals and season time

Shift timing - Minimum 9 hours with strict adherence

High Integrity (non-negotiable)

Profile @CaratLane

Your KRA/KPI

Attend

and assist the customers at store and provide adequate product

knowledge

Influencing

and selling jewellery

Achieve

target - Monthly / Seasonal

Maintain

high VM standard at store

Addressing

all customer queries

Following

up with the customers

Ensure

that the store is clean, safe and presentable for customers

Completing payment transactions; preparing merchandise for

delivery.

Retaining

the existing or new customers

Maintain and monitor store inventory

Coordinating

with inter departmental personnel

Working on POS, ERP system,

Magento etc