Key Account Manager

About Snapmint:

India’s booming consumer market has over 300 million credit-eligible consumers, yet only 35million actively use credit cards. At Snapmint, we are building a better alternative to credit cards that lets consumers buy now and pay later for a wide variety of products, be it shoes, clothes, fashion accessories, clothes or mobile phones. We firmly believe that an enduring financial services business must be built on the bedrock of providing honest, transparent and fair terms.

Founded in 2017, today we are the leading online zero-cost EMI provider in India. We have served over 10M consumers across 2,200 cities and are doubling year on year. Our founders are serial entrepreneurs and alumni of IIT Bombay and ISB with over two decades of experience across leading organizations like Swiggy, Oyo, Maruti Suzuki and ZS Associates before successfully scaling and exiting businesses in patent analytics, ad-tech and bank-tech software services.

Responsibilities

● Train and support shopkeepers in implementing and utilising Snapmint’s EMI payment solution to offer affordability and enhance their business offerings.

● Engage with customers to gather valuable feedback on the product, assisting our product managers in refining the solution for optimal customer adoption.

● Drive adoption of Snapmint’s EMI payment solution by actively participating in sales pitches at store locations.

● Work closely with our product team to relay key insights and improvement suggestions based on field experiences.

● You will spend 6 days of the week on the field either at or travelling between retail shops. Weekoff will be on weekday

● As a larger number of customers visit stores on Friday, Saturday and Sunday you will be working however you will be permitted to take leave on an alternate day of the week 

Qualifications:

● Strong communication and interpersonal skills to effectively train shopkeepers and engage with customers. ● Proactive and results-oriented mindset with a passion for driving innovation and adoption.

● Strong customer focus and a passion for delivering excellent service

● Attention to detail and ability to share reports.

● 2 years experience in field sales role.

● Ability to work independently in a fast-paced environment, with a willingness to travel to various store locations.

● Ability to speak English/ Marathi / Hindi fluently.

Should possess a two-wheeler (mandatory)

Working Hours: 12.30 to 9.30 PM 6 days working including Saturday & Sunday, 1 day off on weekdays.

Location: Mumbai