Marketing Associate

Job Title: Senior Client Servicing Manager / Head of Client Servicing Employment Type: Full-Time / Freelance Leadership Role

Location: (Add Location / Hybrid / Remote)

Company: (Your Company Name)

About Us: We are an advanced AI-driven Digital Production House delivering end-to-end creative, content, media, and technology-led digital solutions. We partner with brands, agencies, startups, and enterprises to create impactful campaigns, automation-first content ecosystems, and high-performance digital experiences powered by AI innovation.

Role Overview: We are seeking a senior-level strategic Client Servicing Leader who can own client relationships, drive business growth, and steer high-value projects from strategy to delivery. This role requires strong leadership, business acumen, communication excellence, and deep understanding of digital production, branding, media, and AI-powered creative solutions.

You will be responsible not only for managing clients but also for consulting, guiding, retaining, growing, and elevating client value across multiple projects and accounts.

• Key Responsibilities Lead and own end-to-end client relationships at a strategic level
• Act as a trusted client partner, advisor, and growth enabler
• Understand business objectives and translate them into actionable strategies
• Lead client meetings, presentations, pitches, and negotiations
• Oversee execution teams — production, creative, AI, design, tech, and media
• Ensure quality delivery, timelines, communication excellence, and satisfaction
• Build and implement account growth strategies — upsell, cross-sell, retention
• Handle key enterprise and high-ticket clients with professionalism and maturity
• Develop structured processes for account management & client experience
• Support leadership in decision-making, forecasting, and business planning
• Resolve escalations, challenges, and complex client situations with confidence
• Mentor, guide, and build a strong client servicing team (if applicable)
• Experience Requirements5+ years of experience in Client Servicing / Account Management / Business Strategy
• Prior experience in Digital Agency / Production House / Marketing / Media / Creative environment is essential
• Experience handling enterprise clients or large-scale digital projects
• Exposure to AI-driven content, automation, digital production, branding, or media solutions preferred
• Skills & Competencies Exceptional communication & leadership presence
• Strong client handling, negotiation, and stakeholder management
• Deep understanding of digital ecosystem, production workflows, campaigns
• Strategic mindset with execution capability
• Strong multitasking and team collaboration skills
• Analytical thinking and problem-solving attitude
• Ability to work in a fast-paced, innovation-driven environment
• Qualification Graduate / Postgraduate in Marketing, Mass Media, Business Administration, Communications, or equivalent
• Certifications in Digital Marketing / AI / Media Strategy will be an advantage
• Compensation Competitive senior-level salary / Retainer (for freelancers)
• Performance-based incentives or revenue-linked benefits (optional)
• (Add your details)

How to Apply Send your CV / Portfolio / Work Profile to:

📧 Email: mumbaicowork@gmail.com

📞 Contact: 9820431183