Operation Executive

• Coordinate installation, servicing, and troubleshooting of scent machines across retail,

hospitality, and corporate sites.

• Understand the working of HVAC-based or standalone aroma machines (training will be

provided)

• Supervise and train junior field technicians
• Manage stock inventory, machine parts, and consumables
• Act as the key liaison between clients, technicians, and vendors
• Ensure smooth execution of service schedules and maintenance logs
• Handle escalations promptly and professionally
• Maintain accurate reports of service records and client feedback
• Sound understanding of mechanical and electrical appliances/devices
• Ability to troubleshoot minor technical issues independently
• Strong people management, coordination, and communication skills