Operations Manager

Day-to-Day Operations Manager Responsibilities(Beauty / Cosmetic Products Company)

• 1. Daily Operations & Workflow ManagementOversee day-to-day business operations to ensure smooth functioning
• Plan and monitor daily task allocation for operations, admin, sales support, and dispatch teams
• Ensure all activities follow company SOPs, timelines, and quality standards
• Coordinate between departments (sales, marketing, accounts, warehouse, vendors)
• 2. Inventory & Supply Chain ManagementMonitor daily stock levels (raw material, finished goods, packaging)
• Ensure timely replenishment and avoid stock-outs or over-stocking
• Coordinate with manufacturers, vendors, and packaging suppliers
• Maintain inventory records, batch tracking, and expiry monitoring
• Conduct monthly inventory reconciliation with accounts
• 3. Order Processing & DispatchOversee daily order processing (B2B, distributors, online portals)
• Ensure accurate invoicing, packing, labeling, and dispatch
• Coordinate with logistics partners and resolve delivery issues
• Track pending orders, returns, damages, and replacements
• Ensure proper documentation for dispatch and compliance

connectiong with customers and followup for the products

• Ensure timely communication, follow-ups, and issue resolution
• Collect monthly sales and inventory reports from distributors
• Monitor vendor performance, pricing, timelines, and quality
• Support onboarding of new vendors or distributors
• 5. Team Supervision & SupportSupervise operations staff, warehouse team, and support staff
• Track attendance, daily productivity, and task completion
• Train team members on processes, discipline, and quality standards
• Ensure coordination between internal team and external partners
• Support team during urgent or emergency operational requirements
• 6. Compliance & DocumentationEnsure adherence to cosmetic regulatory norms, licenses, and documentation
• Maintain vendor agreements, distributor agreements, and records
• Coordinate with accounts for GST, invoices, and audit support
• Ensure proper filing of operational and legal documents
• 7. Reporting & ReviewPrepare daily / weekly operational updates for management
• Share stock status, order status, pending issues, and action points
• Highlight risks, delays, or gaps with solution-oriented recommendations
• Assist management in process improvement and cost control
• 8. Process Improvement & Cost ControlIdentify operational gaps and suggest process improvements
• Work on cost optimization in logistics, inventory, and vendor management
• Implement simple systems to improve efficiency and accountability
• Support scaling of operations as business grows
• 9. Management SupportAct as a bridge between founder/management and team
• Take ownership of daily operations so management can focus on growth
• Support business expansion initiatives when required
• Be available for on-ground execution during critical periods