Operations Manager

Key Responsibilities:Order & Inventory Management:·      

Coordinate and manage end-to-end order processing from placement to delivery.

·      Monitor inventory levels and coordinate with the warehouse to ensure stock availability.

·      Maintain accurate records of products in and out using inventory management systems.

Logistics & Vendor Coordination:·      

Work with logistics partners to schedule dispatches and track deliveries.

·      Ensure timely, damage-free, and professional delivery and installation of products.

·      Coordinate with vendors and service providers for timely procurement and support.

Client Support & After-Sales:·      

Communicate with clients regarding delivery schedules, product information, and service updates.

·      Handle post-sales service requests, coordinate repairs or replacements, and ensure client satisfaction.

Documentation & Reporting:·      

Maintain operational documentation including invoices, delivery notes, and service logs.

·      Prepare regular operational reports for internal review and strategic planning.