Order Processing Executive

Key Responsibilities:

• Order Processing: Receive, process, and manage customer orders from initial request to final delivery, ensuring accuracy and timely fulfillment.

• Customer Interaction: Communicate with customers via phone, email, and in-person to address inquiries, provide product information, and offer support.

• Sales Support: Assist the sales team with preparing sales presentations, proposals, and contracts. Collaborate to ensure a seamless sales process.

• Inventory Management: Monitor inventory levels and coordinate with relevant teams to ensure product availability for orders.

• Data Management: Maintain accurate and up-to-date sales records, customer profiles, and order histories of the company.

• Logistics Coordination: Coordinate with shipping and logistics partners to arrange timely deliveries and track shipments.

• Reporting: Generate sales reports, performance metrics, and other relevant data to support decision-making by the sales team and management.

• Administrative Tasks: Handle administrative duties such as scheduling meetings, managing calendars, and organizing sales-related documentation. Qualifications:

• High school diploma or equivalent; Bachelor's degree in Business, Marketing, or related field is a plus.

• Minimum 3 years of experience in sales coordination, customer service, or a related role.

• Proficiency in using CRM systems, Microsoft Office Suite, and other relevant software.

• Customer-focused attitude and ability to build positive relationships.

• Joining Time : 15 days

• Experience in Building Materials Industry.

• Familiarity with sales and inventory management software.

• Previous experience working in a fast-paced sales environment. Competencies:

• Excellent organizational and multitasking skills.

• Strong attention to detail and accuracy.

• Effective communication skills, both written and verbal.

• Customer Service

• Time Management

• Problem-Solving

• Team Collaboration