Phone Banking Officer

**Location:*Malad Mumbai

**Job Type:** [Full-time]

**Job Summary:**

We are seeking a detail-oriented Fraud Analyst to identify, investigate, and help prevent fraudulent activities across our systems and transactions. The ideal candidate will analyze data, detect suspicious behavior, and collaborate with internal teams to mitigate fraud risks.

**Key Responsibilities:**

* Monitor transactions and accounts for suspicious activity

* Investigate and resolve fraud alerts and chargebacks

* Analyze fraud trends and suggest preventive measures

* Prepare reports on fraud findings and patterns

* Collaborate with risk, compliance, and customer support teams

**Requirements:**

* Bachelor’s degree in Finance, Business, or related field

* 1–3 years of experience in fraud detection or risk analysis

* Strong analytical and problem-solving skills

* Proficiency in Excel and data analysis tools

* Knowledge of fraud detection systems is a plus