R&D Executive & Coordinator

Role Objective

To support the R&D, technical service, and sales team by conducting lab-scale modified starch trials, assisting in on-field customer trials, and maintaining structured reports for product development, performance evaluation, and customer complaint resolution.

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Key Roles & Responsibilities

1. Lab Trials & Product Development

• Conduct small-scale modified starch trials in the laboratory under guidance of senior staff.

• Assist in formulation testing, quality checks, and sample preparation for internal and customer trials.

• Maintain proper documentation of lab experiments and outcomes.

2. Field Trial Support

• Collaborate with technicians and sales representatives during on-site customer trials.

• Provide technical support during adhesive applications at customer corrugation/packaging sites.

• Collect performance data and feedback from field trials.

3. Report & Documentation Management

• Prepare and maintain trial reports, customer complaint reports, and technical service records.

• Manage a customer-wise database of trials, results, and resolutions.

• Assist in preparing presentations or technical notes for internal and external use.

4. Customer Complaint Handling

• Log, track, and analyze customer complaints related to starch-based adhesives.

• Coordinate with production, quality, and sales teams for timely closure of complaints.

• Ensure systematic root-cause analysis and corrective action reporting.

5. Knowledge & Learning

• Develop a strong understanding of modified starches, paper packaging adhesives, and corrugation processes.

• Stay updated with industry trends in paper packaging & starch adhesives.

• Contribute ideas for process improvement and product enhancement.

Key Skills Required

• Strong fundamentals in chemistry and analytical methods.

• Good communication skills to coordinate with sales, production, and customers.

• Basic knowledge of paper packaging / corrugation industry is a plus.

• Proficiency in MS Office (Excel, Word, PowerPoint) for report preparation.

• Willingness to travel to our manufacturing facilities if required. 

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Reporting To Department head (R&D) & Managing Director.

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Remuneration & Benefits

• Competitive salary based on qualification & experience.

• Exposure to industrial R&D, technical service, and customer interaction.

• Opportunity to work in a growing starch-based adhesive company with pan-India reach.