Receptionist Cum Telecaller

## Core ResponsibilitiesIn this dual role, your day is split between managing the front desk and making outbound calls.

• Front Desk Management: Greeting parents and students, handling walk-in inquiries, and maintaining the student attendance log.
• Outbound Telecalling: Calling prospective leads (often from databases of 10th-12th grade students) to brief them on courses, scholarship tests and batch timings.
• Admission Counseling: Explaining the "IIT JEE" ecosystem—differentiation between Mains and Advanced, fee structures, and the institute’s track record (selections and ranks).
• Lead Tracking: Using Excel or a CRM to update the status of every call.