Role Description:

This is a full-time on-site role for a Student Support Executive. The Student Support Executive will be responsible for providing comprehensive support to students planning to study abroad. They will assist students with application processes, visa requirements, course selection, and related inquiries. Working closely with the admissions team and other stakeholders, the Student Support Executive ensures a smooth and successful student journey.

Key Responsibilities:

1. Provide comprehensive support to students regarding study abroad processes, including application procedures, visa requirements, and course selection.

2. Collaborate with the admissions team and other stakeholders to ensure a seamless student experience.

3. Manage front office administration, including greeting visitors, directing inquiries, and coordinating appointments.

4. Utilize strong communication skills to effectively address student inquiries via phone, email, and in-person interactions.

5. Conduct cold calling to potential students to inform them about our services and opportunities.

6. Maintain accurate student records and databases, ensuring confidentiality and compliance with regulations.

7. Assist in organizing student events, workshops, and orientation sessions to enhance the student experience.

Qualifications:

- Excellent communication and interpersonal skills.

- Strong problem-solving and organizational abilities.

- Attention to detail and ability to multitask.

- Proficiency in written and spoken English.

- Strong knowledge of study abroad processes and requirements.

- Experience in providing student support or customer service.

- Experience with cold calling and front office administration.

This role offers an exciting opportunity to contribute to the success of students' international education journeys and be part of a dynamic and supportive team.