Receptionist / Front Office Executive

Location: BKC, Mumbai

Working Days: Monday to Friday (5 Days Working)

Shift Timing: 9:00 AM to 5:30 PM

Employment Type: Full-Time (On-site)

• Salary RangeFresher: ₹17,000 – ₹18,000 per month
• Experienced (1+ years): Up to ₹30,000 per month

Role OverviewWe are looking for a Female Customer Support / Operations Executive to join our team at UTI, BKC. The ideal candidate should have strong communication skills, the ability to manage daily operational tasks, and a customer-first attitude. This role involves supporting internal processes, coordinating with teams, and ensuring smooth workflow within the department.

• Key ResponsibilitiesHandle customer queries via phone, email, or in-person interactions.
• Maintain and update records, documentation, and internal databases.
• Coordinate with different internal departments for smooth operations.
• Assist in processing applications, forms, and customer requests.
• Prepare daily/weekly reports and share them with the management team.
• Ensure compliance with company policies and maintain confidentiality.
• Provide administrative support as required.
• Attend training sessions to stay updated with company processes and products.
• Required Skills & QualificationsFemale candidates only.
• Minimum qualification: Graduate (any stream).
• Strong communication and interpersonal skills.
• Basic knowledge of MS Office (Excel, Word).
• Ability to multitask and manage time effectively.
• Freshers are welcome; experience in customer service/operations is a plus.