Front Office Executive is responsible for managing the front desk and ensuring smooth communication between guests, clients, and internal departments.

• Key Responsibilities:Greeting and welcoming guests or clients.
• Managing incoming calls and directing them appropriately.
• Handling reservations, check-ins, and check-outs.
• Managing visitor logs and access control.
• Coordinating with different departments for smooth operations.
• Handling complaints and resolving customer queries.
• Managing emails, scheduling appointments, and performing basic administrative tasks.
• Maintaining a professional and friendly demeanor.

Housekeeping Staff are responsible for maintaining cleanliness, hygiene, and organization in a facility such as a hotel

• Key Responsibilities:Cleaning and sanitizing rooms and reception area.
• Changing linens, making beds, and restocking toiletries.
• Handling laundry and ironing when required.
• Emptying trash bins and disposing of waste properly.
• Monitoring and reporting maintenance issues.
• Following safety and hygiene standards.
• Assisting guests with additional housekeeping requests.