Receptionist / Front Office Executive

JOB DESCRIPTION: RECEPTIONIST & FRONT OFFICE EXECUTIVE

Company Industry: Global Commodity Trading / Financial Services

Location: Andheri, Mumbai (In-office)

1. ROLE OVERVIEW

We are seeking a polished, articulate, and professional Female Receptionist to be the first point of contact for our trading firm. The successful candidate will manage the front desk with high efficiency, ensuring a premium experience for visiting clients, high-net-worth individuals, and corporate partners while supporting the fast-paced trading floor operations.

2. KEY RESPONSIBILITIES

• Front Desk Management: Greet and assist visitors, maintaining a professional and organized reception area at all times.
• Call Routing: Manage a high-volume multi-line switchboard; screening and directing calls to traders and executives with speed and accuracy.
• Client Hospitality: Coordinate meeting room bookings and ensure refreshments and tech setups are ready for high-stakes client meetings.
• Courier & Logistics: Manage all incoming and outgoing domestic and international shipments, maintaining meticulous logs.
• In-Office Coordination: Act as the central hub for office communications, distributing mail and managing general inquiries.
• Administrative Support: Assist the Operations team with basic data entry, vendor management, and travel coordination as required.

3. CANDIDATE REQUIREMENTS

• Age Criteria: 23 to 35 years.
• Experience: 3 to 5 years of proven experience in Front Office, Guest Relations, or Hospitality (Trading or Corporate Finance background preferred).
• Education: Minimum Graduate in any discipline.
• Language Skills: Excellent verbal and written proficiency in English and Hindi; ability to communicate clearly under pressure.
• Technical Skills: Proficient in MS Office (Outlook, Excel, Word) and comfortable with digital visitor management systems.
• Core Competencies: Exceptional grooming, active listening, multitasking, and a proactive "problem-solver" attitude.

4. WORK CONDITIONS

• Location: Andheri (West/East), Mumbai.
• Work Mode: 100% In-office.
• Joining: Immediate to 15 days (Preferred).