Relationship Manager

Key Responsibilities:

• Build and maintain strong relationships with existing and new clients
• Understand customer needs and provide suitable products/services
• Achieve sales targets and revenue goals
• Handle client queries, complaints, and escalations
• Conduct regular follow-ups with clients
• Cross-sell and upsell company products
• Maintain client database and update CRM regularly
• Coordinate with internal teams for smooth service delivery
• Prepare sales reports and performance analysis
• Required Skills:Excellent communication and interpersonal skills
• Strong negotiation and convincing ability
• Good knowledge of MS Office and CRM tools
• Customer-focused and target-driven attitude
• Problem-solving skills