Restaurant Captain

Job Summary:

Leads the service team and ensures that guests receive top-notch dining experiences.

Key Responsibilities:

• Oversee service operations during shifts.
• Train and guide captains and service staff.
• Ensure adherence to restaurant service standards.
• Manage customer relations and handle complaints professionally.
• Strong interpersonal and leadership skills.
• Train and monitor stewards in food and beverage service.
• Ensure timely and efficient table service.
• Address guest needs and ensure satisfaction.
• Assist in maintaining cleanliness and hygiene standards.
• Strong communication and teamwork skills