Restaurant Captain

Job Summary:

We are looking for a dedicated and experienced Restaurant Captain to lead our service team and ensure an exceptional dining experience for every guest. You will oversee floor operations, manage reservations, and mentor staff while maintaining the highest standards of hospitality and cleanliness.

Key Responsibilities:

• Service Leadership: Supervise and coordinate the activities of dining room personnel, including servers and bussers, ensuring efficient service flow.
• Guest Experience: Greet and seat guests warmly, provide detailed menu recommendations, and handle any complaints or special requests with professional tact.
• Operational Management: Coordinate with the kitchen for timely order delivery and manage the Point of Sale (POS) system for accurate billing and shift closing.
• Staff Development: Conduct pre-shift briefings and provide ongoing training to junior staff to uphold service standards and SOPs.