Retail Sales Executive

Key Responsibilities:

• Responsible for Day-to-Day business generation at the store according to the set target.
• Handling walk-in customers and their booking as well as client queries & providing quality service to the customer.
• Selling products and services to the walk-in customers as per their requirements.
• Managing upselling and cross selling of the products – Value Added Services.
• Responsible for following daily basic activities at stores like Tele calling to 15 customers for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.
• Responsible for in-store Promotions of the Products and services as well as Seasonal Schemes.
• Doing catchment activities to identify new business opportunities in your area. (Field Activity)
• Onboarding new partners in your area for phygital activities to boost store business. (Field Activity)
• Capturing each & every inquiry both walk in & telephonic in POS system.
• Responsible for shipment inspection, booking, Airway Bills Generation and other back-end activities to process the shipments smoothly.
• Responsible for addressing customer queries and providing solutions through regular contact with Customer Service (CS), Operations department, Supervisors, CMR etc.
• Responsible for booking of Cash shipments & ensuring the safe custody of cash & it’s proper accounting while handing over of cash on daily basis.
• Reconciliation of all transactions & performing day end activities along with daily reports.
• Opening & Closing of the Store as required & ensure store is well organized & clean.
• Work as per the SOP (Standard Operating Procedure) guidelines.

Compensation & Benefits

• In-hand salary ranging from ₹16,000 to ₹18,000 per month
• Performance-based incentives linked to store revenues
• Statutory benefits including Provident Fund (PF) and ESIC
• Medical Insurance coverage
• Paid Leaves as per company policy