Sales Coordinator

OPENING FOR MUMBAI & PUNE

1. Sales & Customer Coordination

• Follow up with customers and the sales team on inquiries, quotations, orders, trials, and ongoing projects.
• Generate new leads through market research, networking, and digital platforms; arrange meetings with prospects.
• Support sales engineers in converting opportunities and maintaining customer relationships.
• Maintain structured follow-up on free samples, demos, and trial feedback.
• Prepare and deliver product presentations and application discussions to customers.

2. Project & Application Management

• Manage assigned application trials and customer projects from initiation to closure.
• Analyze visit reports, trial results, and application feedback to recommend actions.
• Conduct root cause analysis (RCA) of product/application issues and coordinate corrective actions.
• Ensure accountability and tracking of demo equipment and trial materials.
• Collect and analyze project data to prepare status reports and future action plans.

3. Principal & Internal Coordination

• Act as the primary coordination point with principals for technical clarifications, project updates, and commercial follow-ups.
• Coordinate internally with sales, service, purchase, and finance teams for order execution and payment follow-up.
• Communicate regularly with Business Head/Managers on project status, risks, and support needs.
• Assist Business Development Manager in strategic initiatives and key customer engagement.

4. Sales Operations & Analysis

• Track project pipeline and follow up with sales engineers on key opportunities.
• Prepare monthly sales analysis vs plan and individual sales performance reports.
• Analyze lost projects and identify gaps, competitive insights, and improvement actions.
• Prepare weekly review updates and dashboards for management.
• Identify operational loopholes and work with management on process improvements.

5. Training & Systems Support

• Identify training needs of sales and application teams; coordinate training programs.
• Develop and maintain training materials, presentations, and application notes.
• Coordinate CRM (V-tiger) usage, user training, and issue resolution with CRM owner.

6. Market & Business Development Support

• Conduct industrial market studies and segment analysis to identify growth opportunities.
• Gather customer and market feedback and share insights with management and principals.
• Support business strategy planning with the reporting manager.

Key Interfaces

• Sales Engineers & Managers
• Service / Application Team
• Purchase & Finance Teams
• Principals / Suppliers
• Business Head / Management
• Customers

Key Deliverables

• Project and trial status reports
• Sales analysis & pipeline reports
• Lost opportunity analysis
• Training materials & CRM adoption
• Market study reports
• Customer feedback & RCA reports

Qualifications:

• Degree in Engineering (Mechanical, Electrical, Chemical, or similar)
• 0 - 4 years of experience in sales coordination, customer engagement, or project support
• Strong communication, presentation, and interpersonal skills
• Ability to multitask and manage cross-functional coordination
• Familiarity with industrial sales processes, project tracking, and customer service