Sales Manager

Job Description:

We are seeking a dynamic and results-oriented Enterprise Sales Representative with a proven track record in selling contact centre solutions to enterprise clients. The ideal candidate will have experience in selling Voice bot, chat bot, and omnichannel solutions, demonstrating a strong understanding of concepts related to Artificial Intelligence and Machine Learning.

Key Responsibilities:

• Create and drive revenue within a specified region or list of named accounts

• Generate business opportunities through professional networking and cold-calling

• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.

• Meet and exceed all quarterly and annual sales quotas

• Own the sales cycle from lead generation to closure

• Develop a business plan and present it during quarterly review sessions

• Maintain account and opportunity forecasting within our internal forecasting system (Pipedrive)

• Self-generate leads from personal connections, referral partners, and regional networking events

• Ensure 100% customer satisfaction and retention throughout the implementation and support experience

Qualifications:

• Minimum 3 years of experience in selling contact center solutions in the assigned market

• Proven success in selling Voice bot, chat bot, and omnichannel solutions

• Strong understanding of Artificial Intelligence and Machine Learning concepts

• Sales hunting profile with a focus on lead generation

• Excellent communication and interpersonal skills

Shortlisted Criteria:

•Minimum 3 years of experience in selling contact center solutions in the assigned market

•Proven success in selling Voice bot, chat bot, and omnichannel solutions

•Strong understanding of Artificial Intelligence and Machine Learning concepts

•Sales hunting profile with a focus on lead generation

•Excellent communication and interpersonal skills