Sales & Service Engineer

Key ResponsibilitiesSales Responsibilities

• Generate new leads and develop customer base
• Understand customer needs and recommend suitable installation solutions
• Prepare quotations and follow up for order confirmation
• Coordinate with internal teams for smooth project execution
• Maintain strong relationships with customers

Service & Installation Responsibilities

• Perform on-site installation and commissioning of equipment
• Provide after-sales service and technical support
• Attend service calls and troubleshoot technical issues
• Carry out preventive and breakdown maintenance
• Train customers on equipment operation and safety
• Skills & RequirementsBasic knowledge of electrical / mechanical systems
• Understanding of installation tools and safety practices
• Good communication and customer-handling skills
• Ability to read manuals, drawings, and layouts
• Willingness to travel for site installations
• Basic computer skills (email, reports, CRM)
• Qualification & ExperienceDiploma / ITI / Technical qualification preferred
• Experience in sales, installation, or service is an advantage
• Freshers with technical knowledge can apply
• Key AttributesProblem-solving mindset
• Time management skills
• Team coordination ability
• Customer-oriented approach