Salon Manager

Key Responsibilities

1. Oversee daily salon operations to ensure smooth functioning
2. Manage staff schedules, attendance, leaves, and performance
3. Train, motivate, and mentor therapists & stylists for service excellence
4. Ensure high standards of hygiene, cleanliness, and SOP compliance
5. Handle client queries, feedback, and complaints professionally
6. Maintain inventory of products, tools, and consumables
7. Coordinate with vendors for stock ordering and timely replenishment
8. Drive sales through upselling, packages, memberships & retail
9. Implement offers, promotions, and in-salon marketing strategies
10. Monitor daily revenue, billing, and cash management
11. Prepare basic reports on sales, staff performance & client footfall
12. Maintain a positive, energetic work culture within the team

Skills & Requirements

1. Minimum 2–3 years experience in a salon or spa management role
2. Strong leadership and people management skills
3. Excellent communication & customer-handling abilities
4. Sales-driven mindset with understanding of beauty services
5. Basic knowledge of billing software & MS Excel
6. Well-groomed, presentable, and professional
7. Ability to multitask and work under pressure
8. Passion for the beauty & wellness industry