Senior Customer Service Representative

Mehrwert Infotech

Vikhroli East, Mumbai/Bombay

₹20,000 - ₹36,100 monthly*

Fixed

20000 - ₹33100

Average Incentives*

3,000

Earning Potential

36,100

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Min. 6.0 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

104 applicants

Benefits include: Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Flexible Working Hours

Job Description

Process - Customer Service voice process


Req - Min 6 months of International BPO exp would work


Shift Timings - 24*7 rotational shifts (night)


Education - HSC/Graduation Mandatory


Salary - - upto 40,000 inhand


5 days working 2 rotational offs


Inbound voice process - resolving customer queries regarding (Troubleshooting, billing etc) plus upsales.


24*7 shifts with any 2 offs. Even during training


Excellent voice comms skills required.

Job role

Work location

Vikhroli, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process

Skills

Customer service, Good Communication Skills, Customer retention, Telecalling

English level

Good (Intermediate / Advanced) English

Age limit

18 - 45 years

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Mehrwert Infotech

Address

Vikhroli, Mumbai, Maharashtra, India

Job posted by Mehrwert Infotech

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