Senior Customer Services Executive

Vibrantzz Management Services

Malad West, Mumbai/Bombay

₹18,000 - ₹55,000 monthly*

Fixed

18000 - ₹35000

Average Incentives*

20,000

Earning Potential

55,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

50 applicants

Benefits include: Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Flexible Working Hours, 5 working days, One-way cab, Two-way cab

Job Description

Mega Drive Hiring – Multiple BPO Processes (Voice & Chat)


Location: Malad / Powai / Andheri / Thane / Airoli / Ghansoli


Multiple DOJ: April 2026 (Process-wise)


Shifts: US / UK / Canadian (Rotational & Night Shifts)


Work Mode: Work From Office


Open Processes🔹 Canadian Wireless (Technical Voice)

Shift: 6 PM – 11 AM (Canadian Shifts)

  • Age Limit: Up to 44 years
  • Experience:12–18 months: Up to ₹4.2 LPA (₹28,654 in-hand)
  • 18+ months: Up to ₹5 LPA (₹34,150 in-hand)
  • Joining Bonus: Up to ₹50,000 (after 6 months)
  • Note: Candidate must be within hiring zone


Open Positions Chat Process

  • Eligibility: Graduate Freshers / HSC + 2 Years Experience
  • Salary: ₹18,000 – ₹23,000


broadband Collections (Voice)

  • Eligibility: HSC/Graduate Freshers or 6 Months Experience
  • Salary: ₹22,000 – ₹35,000


Us voice Process

  • Eligibility: HSC/Graduate Freshers or 6 Months Experience
  • Salary: ₹22,000 – ₹35,000


Chat Process

  • Eligibility: Graduate Freshers / HSC + 2 Years Experience
  • Salary: ₹21,417 – ₹25,667 (Including Variable)


Us process

Salary: ₹21,000 – ₹25,800 + Incentives


US (E-commerce – Contract Role)

Duration: 4 Months

  • Eligibility: Freshers / Apprentices
  • Salary: ₹20,000 – ₹28,000 + Incentives
  • Shift: US Rotational


UK Ticketing (Customer Service)

Eligibility: HSC Freshers to Experienced

  • Salary: ₹20,000 – ₹22,500 + Allowances
  • Shift: UK Rotational

(US Telecom Voice)

Salary: ₹24,000 – ₹29,200 + Incentives

  • Shift: Rotational


Sembridge Process (Voice)

Salary Structure (In-hand):

  • 0–6 months: ₹24,920
  • 6–12 months: ₹29,670
  • 12–18 months: ₹31,920
  • 18–30 months: ₹34,420
  • 30–42 months: ₹36,920
  • 42+ months: ₹41,920

Eligibility Criteria Minimum HSC Pass

  • Freshers & Experienced both can apply (process-based)
  • Good communication skills required
  • Work Details5 Days Working
  • 2 Rotational Week Offs
  • Rotational / Night Shifts (US/UK)


Interested candidates can apply immediately or contact HR for further details.


Apply Now – Limited Seats Available! Call / WhatsApp: 9326479640


 HR.Snehal Rathod

 Vibrantzz Management Services

Job role

Work location

Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Telecalling - Customer Service, Banking, Inbound calling, Blended process, Broadband, Telecommunications, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Vibrantzz Management Services

Address

Malad West, Mumbai, Maharashtra, India

Job posted by Vibrantzz Management Services

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