Senior Sales Executive

• Effectively manage the call process including  lead generation, handling customer queries, providing  product information, preparation of quotation, obtain  customer approval, and facilitating creation of sales  orders • Collaborate with the vendors to assess the feasibility  and determine the time required for supplying the items  as per the enquiry • Co-ordinating in the transportation process (collecting  quotations) for orders that are ready to be dispatched • Proactively follow-up with customers in a time-frame  to ensure the receipt of invoice, timely payments,  customer satisfaction and renewal of connections • Share material test reports as required • Handle customer inquiries, address complaints, and  promptly resolve issues • Maintaining data of customers, quotations, order  status, payments