Senior Steward

Key Responsibilities:

• Welcome and attend to guests with a high level of hospitality and professionalism.
• Ensure smooth service operations on the floor, following brand standards.
• Assist guests with menu knowledge, recommendations, and order taking.
• Coordinate with the kitchen and service teams to ensure timely delivery of orders.
• Maintain cleanliness and hygiene of the service area at all times.
• Handle guest concerns promptly and escalate when required.
• Support daily operations such as table setup, service preparation, and closing duties.
• Upsell menu items and contribute to the restaurant's revenue goals.
• Train and guide junior stewards as needed.

Requirements:

• Excellent English communication skills—both verbal and written.
• Strong customer service orientation and grooming standards.
• Ability to work in a fast-paced environment with a positive attitude.