Service Coordinator

Raamco Product

Goregaon West, Mumbai/Bombay

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

4 applicants

Benefits include: Annual Bonus

Job Description

We are an Authorised Service centre for Epson Digital Printers. We provide specialist Industrial Electronic repair services. A Complete PCB Re Work Station. We deals with printing machinery and equipments.

Job Profile & Responsibilities:

  1. Assessing clients' needs & Login the calls allocating to Engineers.
  2. Overseeing job training for the client care team
  3. Answering phone calls and emails, Receiving and resolving customer complaints
  4. Scheduling appointments for clients & Maintaining and tracking clients' service records
  5. Calculating quotations for products or services, Promoting products and services

Requirements/Preferences:

At least 1-2  years experience in service coordination, customer service or a related field

Familiarity with IT infrastructure. Immediate joining

Job role

Work location

Raamco Product, Best Colony Road, Motilal Nagar I, Goregaon West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Regional language

Fluent in speaking Hindi

Age limit

21 - 40 years

Gender

Male

About company

Name

Raamco Product

Address

Raamco Product, Best Colony Road, Motilal Nagar I, Goregaon West, Mumbai, Maharashtra, India

Job posted by Raamco Product

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