Responsibilities:

• Oversee sales achievement in the showroom.
• Lead a team of sales professionals to achieve targets.
• Provide outstanding service to achieve high customer satisfaction.
• Train and mentor the sales team to fulfill sales goals.
• Recruit, train, and manage new team members.
• Address customer issues and complaints professionally.
• Maintain compliance with health and safety standards.
• Organize promotional materials and in-store displays.
• Generate detailed reports on purchasing patterns, customer needs, and profitability.
• Handle administrative tasks, including budget management and financial record-keeping.
• Supervise stock levels and reorder supplies as needed.

Requirements:

• At least 4 years of retail experience, preferably in a management role, with specific knowledge of jewellery.
• Proven leadership skills and customer management expertise.
• Oriented towards customer service with a thorough understanding of basic business management principles.
• Strong communication and interpersonal abilities.
• Experience in the jewellery industry is essential.