Tele Research Executive

Job Title: Tele-Research Executive – Market Research (No Sales) Location: Mumbai Job Type: Full-time / Part-time / Contract (as applicable)

About the Role: We are looking for a detail-oriented and articulate Tele-Research Executive to join our market research team. This role involves conducting structured telephone interviews and surveys with target respondents across various sectors. No sales or cold calling involved – this is strictly research-focused.

Key Responsibilities:

• Conduct telephonic interviews using structured questionnaires.

• Make outbound calls to potential customers and gathering information about our project related. (No sales)

• Follow up on leads and set up appointments with team & backend checks of respondent.

• Vendor Management. • Collect accurate and unbiased data from respondents.

• Ensure surveys are completed within the set timeline and quality standards.

• Maintain proper documentation and update records in the system.

• Report findings and escalate any issues to the supervisor in a timely manner.

Requirements:

• Fluent in English (verbal and written) – mandatory.

• Proficiency in [mention local language(s), e.g., Hindi / Marathi / Tamil / Bengali, etc.] – mandatory.

• Excellent communication and listening skills.

• Prior experience in tele calling, customer service, or market research preferred.

• Basic computer skills (MS Excel, Google Sheets, data entry).

• Ability to follow scripts and instructions accurately.

• Patience, professionalism, and a neutral tone while handling respondents.

Educational Qualification:

• Minimum: 12th Pass / Graduate (Any stream).

• 0-3 years of experience in tele calling or related field (market research).

What We Offer:

• Fixed working hours (No rotational shifts).

• Supportive team and training provided.

• Opportunity to gain experience in the growing field of market research.

• Performance-based incentives (if applicable).

• Office Working days & Time: Mon to Sat 9.30 am to 6.30 pm (alternate Sat weekly off)

Note:

• This is a non-sales role. No targets, no pitching, no upselling.

• Candidates must be comfortable with outbound calling for research purposes.

Interested candidates can share their CV at mohini.wagh@361dmr.com.