Telecaller

Basic Details:

• Role: Telecaller / Customer Support Executive
• Company & Location: Uber Dost - Thakur Village, Kandivali East, Mumbai (Aas-paas rehne wale candidates ko preference di jayegi).
• Job Type: Yeh 100% Full-Time aur In-office job hai (Work from home ya part-time ka koi option nahi hai).

Main Kaam (Responsibilities):

• Calling: Nayi car kharidne walon ko call karke unhe apni gaadi Uber ke saath register karne ke liye convince karna.
• Onboarding & Documents: Naye customers ki onboarding karwana aur unka paper-work/registration properly complete karna.
• Customer Support: Office aane wale (walk-in) logo ko attend karna aur unki queries ya problems ko solve karna.

Kya Skills Chahiye (Requirements):

• Telecalling, customer support ya automobile sales mein prior experience hona ek plus point hai.
• Communication skills bahut acchi honi chahiye taaki aap customers se confidently baat kar sakein.
• Candidate ka sincere, punctual aur professional hona zaroori hai.

Job Title: Telecaller / Customer Support Executive

Location: Uber Dost, Kandivali

Job Type: Full-Time, In-office

Job Description: We are looking for a dedicated and sincere individual to join our team as a Telecaller / Customer Support Executive at our Uber Dost office in Kandivali. The ideal candidate should possess excellent communication skills, a customer-first attitude, and a keen ability to handle a variety of customer service tasks.

Key Responsibilities:

Telecalling: Handle incoming calls from customers and make outbound calls to individuals who have recently purchased new cars, convincing them to register their vehicles with Uber.Customer Onboarding: Guide new customers through the onboarding process, assisting them with necessary steps to get started with Uber.Documentation & Registration: Assist customers in completing the necessary paperwork and registration for Uber services, ensuring all required documents are collected accurately.Customer Support: Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction.Walk-In Customers: Attend to walk-in customers at the office, providing them with the necessary support and assistance regarding Uber services.Other Tasks: Perform other duties as required to support the day-to-day functioning of the office, ensuring smooth operations.

Requirements:

Experience: Prior experience in telecalling, customer support, Automobile sales or related roles is preferred.Skills: Excellent communication and interpersonal skills; ability to converse confidently with customers.Attitude: Sincere, punctual, and a strong work ethic. Ability to handle customer inquiries with patience and professionalism.Location: This is a full-time, office-based position. Work from home or part-time arrangements are not available.Availability: Must be available to work full-time during office hours. Flexible schedule not offered.We are situated at Thakur Village, Kandivali East, Mumbai. Candidates nearby will be preferred.

Why Join Us?

• Be a part of a dynamic and growing team at Uber Dost.Gain valuable experience in customer service, telecalling, and business operations.