Telecaller

Roles and Responsibilities

• Handle customer inquiries via phone calls to resolve their queries and concerns.
• Provide accurate and timely resolutions to customers' issues while maintaining a high level of professionalism.
• Maintain records of all interactions with customers using CRM software (e.g., Salesforce).

Desired Candidate Profile

• 1-6 years of experience in BPO/Call Centre environment handling international voice process.
• Excellent communication skills in English language (written & spoken).
• Ability to work flexible shifts including rotational shifts.

If interested call me on 8689948557- HR Priyanka// priyanka.gurav@techmahindra.com