Telecaller

Here is a breakdown of the job details based on current hiring standards for this position:

Job Role & Responsibilities:

• Student Counseling: Handling inquiries from students and parents regarding courses (like IIT-JEE, NEET, etc.).
• Outbound Calling: Making calls to prospective leads to explain fee structures, batch timings, and scholarship details.
• Admissions Support: Following up with leads to convert inquiries into admissions and scheduling demo classes.
• Front Desk Management: Managing walk-in visitors, maintaining inquiry registers, and basic data entry.
• Coordination: Working with faculty and management to update students on class schedules or test results.

Criteria Requirement

• Education: Minimum 12th Pass (HSC) or Any Graduate.
• Experience: Fresher-friendly, but 0–2 years in telecalling or education is preferred.
• Language: Good communication in Hindi & English (Local language is a plus).
• Skills: Basic computer knowledge (MS Excel, WhatsApp, Email).
• Attributes: Polite, disciplined, and able to handle pressure during admission seasons.