Telecalling Executive

About the Role

As a Telecalling Executive, you will be the first point of contact for our customers. Your

purpose is to build trust, provide accurate information, and support both sales and service

inquiries. By engaging with customers over the phone, you will help drive business

growth while ensuring customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers.

• Explain product details, offers, and services clearly and persuasively.

• Handle inbound customer inquiries and provide appropriate solutions.

• Update and maintain accurate records in CRM/software.

• Achieve daily/weekly/monthly call and conversion targets.

• Maintain a professional, customer-first approach in all interactions.

Requirements

• Good communication skills in Hindi and English.

• Ability to engage customers with clarity and confidence.

• Basic computer knowledge (MS Office/CRM tools).

• Positive attitude, patience, and willingness to learn.

• Freshers and experienced candidates are welcome.

• Candidates with a Civil Engineering background will be preferred.

Candidates expecting salary between 18,000 - 25,000 only apply, rest applicants expecting above 25,000 salary would be rejected and wont be entertained