Telesales

RESPONSIBILITIES & TASKS:

• Place phone calls to the leads received and pitch them home related products/services
• Generate the leads' consent to be contacted by the individual brands related to their home related products/services needs
• Keep following up with the leads whose consent is not generated yet but have a requirement
• Coordinate with the PoCs from different brands to ensure the customers are contacted by them and serviced appropriately
• Ensure timely responses to customer queries and deliver high-quality customer service
• Provide product/service details, features and pricing to prospects through calls, WhatsApp, and emails.
• Maintain the track record of conversations in the CRM

 CORE SKILLS & EXPERIENCE REQUIREMENTS

•  Excellent communication and interpersonal skills (English, Hindi, and local language preferred).
• Strong telephone etiquette and persuasive conversation skills.
• Ability to understand client needs and match them with suitable property options.
• Basic knowledge of CRM tools, Excel, and lead tracking.
• Proactive, target-oriented, and self-motivated.
• Prior experience in real estate pre-sales or tele sales will be an added advantage