Telesales Cum Data Entry

 JD of Sales Coordinator cum PR.

(For Mumbai Location)

Designation: Telesales/PR cum Sales Coordinator

Role In brief: client coordination for quote, despatch etc, educating on features of product and convincing same for correct model; maintain ERP systems for quote etc. 

Reporting to: M.D.

Location: Andheri east near W.E highway metro station and at Mahakali road 

Salary CTC: 4 LPA to 6 LPA plus incentives depending on experience. Appraisals are done every year. Company believes in Profit sharing which is done thru quarterly incentives.

Experience: 2 to 5 Years

Detailed tasks / Key Responsibilities:

•       To attend to customers calls

•       Check & send correspondences

•       Send quotations

•       Follow-up for orders

•       Maintain all customer data in ERP /CRM like contact details

•       Orders received

•       Customer communications etc. Coordination between clients and production as and when required for dispatches or sometimes service issues. Contributes to team effort by accomplishing related results as needed.

•       Making calls to clients for product information

•       Database management

Candidate Profile

Education: Any Graduate (Benefits to Technical background Candidate)

Age: within 40 years

Experience: MUSTS: have min. 4 years exp in technical product line in sales coordination and client communication on phone.

good English command. Must understand, Speak, and write English.

Must have min 20 wpm typing and fair knowledge of computers- windows and MS office at least word and excel.

Location should be preferable 45/60 min of commuting time from office; out of which 10 min of time would be spend in commuting from station to office

Experience on ERP/CRM system.

Must have worked in a engineering type mfg. or dealer set up but selling Engg. Good.

Weightage (but not Must) if worked on cross function roles like admin, tele sales, PR, customer service etc.