Telesales Executive

Position: Telecalling Executive

Location: Borivali and Kandivali

Employment Type: Full-time

About the Role

As a Telecalling Executive, you will be the first point of contact for our customers. Your purpose is to build trust, provide accurate information, and support both sales and service inquiries. By engaging with customers over the phone, you will help drive business growth while ensuring customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers.

• Explain product details, offers, and services clearly and persuasively.

• Handle inbound customer inquiries and provide appropriate solutions.

• Update and maintain accurate records in CRM/software.

• Achieve daily/weekly/monthly call and conversion targets.

• Maintain a professional, customer-first approach in all interactions.

Requirements

• Good communication skills in Hindi and English.

• Ability to engage customers with clarity and confidence.

• Basic computer knowledge (MS Office/CRM tools).

• Positive attitude, patience, and willingness to learn.

• Freshers and experienced candidates are welcome.

• Candidates with a Civil Engineering background