Telesales Executive

·      Make outbound calls and handle inbound calls to prospective and existing customers.

·      Understand customer requirements and effectively explain company products and services.

·      Conduct product demos and presentations over call or virtual platforms as required.

·      Follow up with leads regularly to drive conversions and closure of sales.

·      Generate and share payment links with customers and ensure timely payment completion.

·      Provide post-sales support and address customer queries or concerns professionally.

·      Maintain accurate records of calls, leads, follow-ups, and sales in CRM or tracking systems.

·      Achieve daily, weekly, and monthly sales targets assigned by the management.

·      Build and maintain positive customer relationships to enhance customer satisfaction and retention.

·      Coordinate with internal teams for smooth onboarding, service delivery, and issue resolution.

·      Adhere to company policies, compliance guidelines, and quality standards during customer interactions.