Translator

Welcome Cure

Santacruz West, Mumbai/Bombay

₹10,000 - ₹50,000 monthly

Fixed

10000 - ₹50000

Earning Potential

50,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

14 applicants

Job Description

Job Title:

Mandarin Language Customer Support Executive / Travel Support Translator

Job Location:

Santacruz, Mumbai

Employment Type:

Full-Time



Job Summary:

We are hiring a Mandarin-speaking Customer Support Executive / Translator based in Santacruz, Mumbai to support both:

  1. International travelers (from India or other non-Chinese speaking countries) visiting China, and
  2. Travelers from China visiting other countries.

The role involves acting as a communication bridge, offering translation and travel assistance, and resolving language-related challenges through phone, chat, or remote support.



Key Responsibilities:

  • Provide real-time Mandarin–English translation support.
  • Offer Mandarin-to- language translation (English as needed).

General Responsibilities:

  • Provide telephonic, chat, and remote assistance to resolve customer issues.
  • Maintain detailed logs of customer queries and case resolutions.
  • Coordinate with international hotels, hospitals, authorities, and vendors.
  • Ensure professional, prompt, and accurate communication at all times.



Mandatory Skill Requirements:

  • Must be able to Speak, Read & Write Mandarin fluently.
  • Good command over English and/or Hindi.
  • Strong communication and interpersonal skills.
  • Ability to handle customers patiently and professionally.
  • Basic computer proficiency (Emails, WhatsApp, MS Excel, CRM tool

 

Job role

Work location

Mind Technologies, Dattatray Road, Santacruz, Mumbai, Hasmukh Nagar, W, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

10th or Below 10th

Skills

Translation services, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Welcome Cure

Address

Mind Technologies, Dattatray Road, Santacruz, Mumbai, Hasmukh Nagar, W, Mumbai, Maharashtra, India

Job posted by Welcome Cure

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