USA Chat Support Executive (Night Shift)
AYT KPO LLP
USA Chat Support Executive (Night Shift)
AYT KPO LLP
Malad West, Mumbai/Bombay
₹18,000 - ₹20,000 monthly
Fixed
₹18000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
Fast HR reply
8 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Description: Customer Service Executive (USA Process)
In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction.
Job Specification:
- Minimum qualification required is HSC pass.
- Candidates must have good verbal and written communication skills in English.
- Basic knowledge about computers and MS Office & Excel.
- Familiarity with social media platforms and tools.
- Freshers can also apply.
Night Shift Timings - 7:00 PM - 4:00 AM / 10:30 PM - 7:30 AM
Job role
Work location
Dlh Park, Swami Vivekananda Road, Rani Sati Nagar, Sunder Nagar, Malad West, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Back office operations, backend, Email support, Chat support, Email process, Customer care, International clients, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
AYT KPO LLP
Address
Dlh Park, Swami Vivekananda Road, Rani Sati Nagar, Sunder Nagar, Malad West, Mumbai, Maharashtra, India
Job posted by AYT KPO LLP
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