Amazon Account Manager

Amazon Account Manager – Job Description

Job Title

Account Manager

Company

FIXX

Role Overview

An Amazon Account Manager is responsible for managing relationships with sellers, vendors, or advertising clients on the Amazon platform. The role focuses on business growth, account performance, sales strategy, and operational excellence.

Account Managers act as strategic advisors to partners, helping them optimize listings, improve sales performance, and leverage Amazon tools and programs.

Key Responsibilities

1. Account Management

Manage a portfolio of seller or vendor accounts on Amazon.

Build strong relationships with key stakeholders.

Serve as the primary contact for account-related issues.

2. Business Growth & Strategy

Develop strategies to increase revenue, profitability, and brand visibility.

Analyze business metrics and identify growth opportunities.

Support sellers/vendors in scaling their businesses on Amazon.

3. Performance Monitoring

Track KPIs such as:

Sales revenue

Conversion rate

Traffic

Buy Box percentage

Inventory health

Identify underperforming areas and recommend improvements.

4. Data Analysis

Use analytics tools and dashboards to evaluate performance.

Generate reports and insights for internal teams and clients.

Use data to guide decision-making.

5. Operational Support

Assist with:

Listing optimization

Pricing strategies

Promotions and deals

Inventory management

Resolve operational issues impacting account performance.

6. Cross-Functional Collaboration

Work with internal teams such as:

Marketing

Supply chain

Advertising

Category management

Operations

Required Qualifications:

Bachelor’s degree in Business, Marketing, Finance, or related field

2–5 years experience in:

Account management

E-commerce

Sales or consulting

Strong analytical and problem-solving skills

Advanced Excel / data analysis skills

Excellent communication and stakeholder management

Preferred Qualifications

Experience in e-commerce or marketplace platforms

Knowledge of Amazon Seller Central / Vendor Central

Experience managing multiple client accounts

SQL or advanced analytics experience (sometimes preferred)

Key Skills:

Relationship management

Data analysis

Negotiation & sales strategy

Project management

Business planning

Problem solving

Typical KPIs for the Role

Revenue growth

Seller/vendor satisfaction

Account retention

Conversion rate improvement

Advertising performance

Operational compliance metrics